these terms govern use of the amigo service (the "service") provided by amigo ("we," "us"). by using the service, you agree to these terms. if you don't, don't use it.
amigo is a B2B software service that sends and receives SMS messages with members of a customer's sales team about their named strategic accounts. it is delivered via a multi-tenant web application and SMS infrastructure.
"customer" means the company that subscribes to the service. "tenant administrator" means an employee of the customer authorized to onboard reps and configure the service. "rep" means a sales representative onboarded by a tenant administrator.
tenant administrators represent that they have authority to enroll reps from their company and that those reps have an existing employment relationship with the customer.
customers and their administrators agree not to:
we may suspend or terminate access for misuse.
we retain all rights to the service, our software, our brand, and any aggregated, non-identifying data derived from operating the service. customers retain rights to their account intelligence and communications.
each party will protect the other party's confidential information using reasonable care. account intelligence shared by reps with the service is confidential to the customer.
the service is provided "as is." amigo's outputs are generated by a language model and can be wrong. customers are responsible for the decisions they make based on those outputs. we do not warrant that the service will be uninterrupted, error-free, or fit for any particular purpose.
to the maximum extent permitted by law, neither party is liable for indirect, incidental, consequential, or punitive damages arising out of these terms or the service. our aggregate liability is limited to the fees paid by the customer in the twelve months preceding the claim.
either party may terminate for material breach. on termination, we will delete customer data within 30 days, except as required by law.
we may update these terms. material changes will be reflected by an updated "last updated" date.
these terms are governed by the laws of the State of Washington, USA.